Shipping policy
SHIPPING POLICY
Welcome to Nicole Burch Jewelry, where your happiness is our priority. We want to ensure your order arrives safely and timely, so here's the scoop on our shipping process:
Processing and Packing:
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We believe in quality over quantity, which is why we take great care in packing your orders. Currently, we pack and ship orders 1-2 times a week.
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Each order is packed with personalization and care to ensure your items arrive in pristine condition. We pay attention to the details because we know it's the little things that count.
Shipping Times:
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Shipping times vary depending on your location. We offer both standard and expedited shipping options to accommodate your needs.
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Please note that if you choose expedited shipping, it expedites the transit time, not the packing time. We'll still put the same love and care into packing your order.
International Shipping:
- For our international customers, please be aware that shipping times may vary due to customs processing in your country. We appreciate your patience and understanding.
Damaged Packages:
- While we do our best to ensure your package arrives in perfect condition, we understand that accidents can happen during transit. If your package arrives damaged, please don't hesitate to reach out to us at nicole@nicoleburchjewelry.com.
Questions and Concerns:
- If you have any questions or concerns about your order, shipping times, or anything else related to your purchase, please feel free to contact us. We're here to help and ensure your shopping experience is a breeze.
Thank you for choosing Nicole Burch Jewelry. Your satisfaction is our top priority, and we look forward to serving you with beautiful handcrafted pieces that bring joy and style to your life.