Recent Custom Pieces

Ready to start your custom order?

Please fill out this short form below. This gives me a better idea of what you're looking for.

Frequently Questions Asked

Do you ship to my country?

I currently offer worldwide shipping, and shipping costs will depend on where you are. The costs will automatically be calculated at checkout.

What metals can I choose from?

Currently, I offer 0.925 Sterling Silver, Argentium Silver, 14K Rose Gold Filled, 14K Gold Filled, and Solid 14K Gold.

How long will my order take?

This will depend on a couple of things. 
1. If I have the stone(s) you want in stock and 
2. What time of year you are seeking a custom order. Holiday periods, and other times of high demand might delay your custom piece.
*If you have concerns about timing, please make sure you place your order with plenty of time. Wait times can be anywhere from 2-7 weeks. 

How much will my custom order be?

To get a better idea of price, please fill out the form above. Your piece is custom and unique to you, and contains design features that you request, my custom peices start at $140 USD.

Will I get to see my custom piece before you ship it?

Yes! I always keep you in the loop from start to finish. You will receive pictures, and videos of the finished product to make sure you like it. If there is something I just didn't get right, this is the time to mention it to me. Sometimes small adjustments can be made to the finished product.

What are the requirements to get on the waitlist?

I have a required down payment of 50% of the total cost is due in order to get in my order que. You can also choose to pay for the full balance upfront. **Solid Gold- the full amount is due upfront before the order is entered into que.

Do you offer payment plans?

No, I do not offer any payment plans for custom orders. But, there are a wide range of payment options on inventory items, including finance options.

How do I pay?

I use a secured payment platform, that I send you an invoice through. You will be able to pay your invoice with most major credit cards. 

I want to purchase this for a gift, can you ship it directly to them?

Yes! I can ship it to whoever you like. The price of shipping will depend on the location of the recipient. I offer free hand written notes with each order, so feel free to let me know a short message to write to the recipient. No packing slip will be offered in your order, you will get the invoice electronically.

What is your return policy on custom orders?

Since your custom order is made just for you, I do not accept returns for these items. Don't worry though, I send pictures/ videos of your piece upon completion to make sure you love it. If there is something that I just didn't get right, please let me know at that time, so I can make it right. In the event that you recieve your pieces, and something doesn't meet your expectations, please reach out to me so I can help you with your concerns, and come up with a solution. My goal is to make sure you have an amazing experience. 

I filled out my custom order form, when will I hear from you?

My goal is to get to all inquiries in a timely matter. Sometimes I get influxes of inquiries, so times can vary. Please allow up to 1 week for me to review your form. I will contact you through the method of contact that you prefer (stated on your form). Sometimes technology can glitch, so if you have not heard back from me please email me at nicole@nicoleburchjewelry.com so I can check on your form to make sure I got it. 

I just sign up for VIP, can apply my 10% off to a custom order?

Thank you for signing up for VIP! I do my best to provide lots of value for my VIP members, but at this time I am not offering the first time discount for custom orders. Your one time welcome code can be used on any inventory items!

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